Terms and Conditions

This page tells you the terms and conditions on which you may make use of the Sadler?s Wells website. It also outlines our Privacy Policy. The site is the copyright of and maintained by Sadler?s Wells, with offices at Rosebery Avenue, London EC1R 4TN.

Using the site

You may use the Sadler's Wells website subject to the Terms and Conditions set out on this page. Access and use by you of this site constitutes acceptance by you of the Terms and Conditions in force at the time of use.

Intellectual property/copyright

The material featured on this site is subject to copyright protection unless otherwise indicated. Copyright protected material may only be reproduced with the prior written approval of Sadler's Wells.

Where permission to reproduce material from the site is indicated (for example, materials provided for the use of the media) or permission is granted on copyright protected material, the material may be reproduced free of charge in any format or medium provided it is reproduced accurately and not used in a misleading context. Where any of the copyright items on this site are being republished or copied to others, the source of the material must be identified and the copyright status acknowledged.

You may print off one copy of any page(s) from our site for your personal reference. The permission to reproduce the Sadler's Wells protected material does not extend to any material on this site which is identified as being the copyright of a third party. Authorisation to reproduce such material must be obtained from the copyright holders concerned.

The names, images and logos identifying Sadler's Wells are proprietary marks of Sadler's Wells and may not be reproduced without the prior written authorisation from Sadler's Wells.

Requests for such approval should be directed to:
Sadler's Wells
Rosebury Avenue
London EC1R 4TN

Telephone: 020 7863 8198
Fax: 020 7863 8199
Minicom: 020 7863 8197
Email: reception@sadlerswells.com

Please give details of your intended use of the relevant material and include your contact details: - name, address, telephone number, fax number and email.

Linking policy

You do not have to ask permission to link directly to pages hosted on this site. However, we do not permit our pages to be loaded into frames on your site. Our pages must load into the user's entire window.

We only link to our grant recipients, partners and websites which provide useful information which supplements our own information services.

We are not responsible for the contents, accuracy, opinions or links from these websites.

Privacy

Sadler's Wells takes the privacy of its customers very seriously. Please read the following policy to understand how we will treat your personal information when you use our site.

The information we collect

In order to provide you with the best service we can, we collect certain personal information about you. When you book tickets via the site, we may need to collect information about you to process the transaction and fulfil your order. This information may include, but is not limited to, details such as your name, your address and your credit card details. When you register to receive email bulletins and personalise it to your requirements we will store your email address together with any other information you may provide as part of the personalisation process.

What do we do with your personal information?

Sadler's Wells uses your personal information to keep you informed about events, news and offers which we think will be of interest to you. If you have chosen to receive them, we will also use your information to provide you e-mail bulletins and other email alerts letting you stay up-to-date about relevant offers. We may also use the information to process any transactions you undertake with us and for internal administration and analysis. We disclose your information to third parties only for providing the above services to you. We do not sell, rent or trade your personal information to third parties for marketing purposes without your consent.

Cookies

Cookies are small files which are sent to your browser and stored on your computer's hard disc. They are used by most websites in various ways, including enabling you to login, shop online, and generally personalise your online experience.

Sadler's Wells uses a number of independent measurement companies. They gather anonymous information regarding the visitors to sadlerswells.com on our behalf using cookies and code which is embedded on our website. Sadler's Wells uses this information to help improve the service it provides the website users.

Find out more about our use of cookies.

Virus protection

We make every effort to check and test material at all stages of production. It is always wise for you to run an anti-virus program on all material downloaded from the Internet.

We cannot accept any responsibility for any loss, disruption or damage to your data or your computer system which may occur whilst using material derived from this website.

Disclaimer

  1. You acknowledge that you use the Website at your entire risk and that we shall not be liable for any loss (whether direct, indirect, incidental or consequential damages) resulting from your use of the Website and the Material.
  2. All Material is provided on an "AS IS" basis only. We cannot warrant that the Website or any Material provided will meet any of your needs or requirements or that it will be complete, error free, accurate or that it will be delivered without interruption, fault or error. Accordingly and to the maximum extent permitted by applicable law, we hereby disclaim all warranties and conditions, whether express, implied or statutory, regarding the Website and the Material, including, but not limited to, any warranty of satisfactory quality or fitness for a particular purpose and non-infringement of third party rights.
  3. We will aim to correct any errors or omissions as soon as possible after being notified of them.
  4. You agree that you will comply with all applicable laws and regulations and will not knowingly use the Website for any improper or unlawful purposes (including infringing any Intellectual Property Rights).

Variations

These terms may be varied from time to time. Please ensure that you review these terms and conditions regularly as you will be deemed to have accepted a variation if you continue to use this site after any variation has been posted.