The Peacock - Visitor information

Our staff are committed to treating everyone with respect. We ask that you show them and your fellow audience members respect too.

At Sadler’s Wells, we adopt a zero tolerance approach in response to anyone who interacts with our staff or with fellow audience members in an intimidating, aggressive or threatening manner.

Where is The Peacock?

The Peacock is located in Kingsway, near Holborn.

What time does your Ticket Office open?

Please call on 020 7863 8222 for opening hours.

When should I get to the theatre?

We recommend you arrive a minimum of 30 minutes before the performance starts.

You can soak up the pre-show atmosphere at one of our stylish bars located throughout the theatre.

Do you have a cloakroom?

The Peacock has a cloakroom for small items and coats. Please note, storage is not available for large bags, rucksacks or backpacks.

How can I reclaim lost property?

For lost property enquires at The Peacock, please call: 0207 863 8268

Can I record the performance or take pictures?

The use of cameras, mobile phones and other recording equipment is strictly forbidden.

Can I eat in the auditorium?

Confectionery will be on sale at the sales points on all levels before the performance and also during the interval. Ice creams will also be on sale during the interval. The average price for both confectionery and ice creams is £3.00

Whilst we recognise that people will want to take confectionery and soft drinks into the auditorium, we would ask you to refrain from eating hot food and packed lunches in the auditorium, as this is likely to disturb other audience members and performers. Drinks may be taken into the auditorium in plastic bottles or cups only. Glass bottles are not to be taken into the auditorium.

Are children or babies admitted?

Please note, for the consideration of our patrons, children under the age of 5 are not permitted into the performance unless indicated in the show information pages.

Under 2s are free when admitted. Parents and carers are asked to book side aisle seats and to leave the auditorium if the child cries or causes disturbance. We are unable to provide refunds.

A ticket is required for anyone aged 2 and over.

Under 16s must be accompanied by an adult.