How do I access the film?

The film is available to rent from anywhere in the world until Tuesday 4 January 2022 at 12 pm (noon) GMT. The earlier you rent, the longer your access period. Once rented, you will have unlimited access to play the film as many times as you like until Thursday 6 January 2022 at 12 pm (noon) GMT.

To rent the film:
• go to the top of this page and select the version you wish to play: ‘The Little Match Girl’ or ‘Audio Described The Little Match Girl (English)’
• log in or create an account on Digital Stage
• enter your card details and pay
You’ll then have immediate access to play the film you selected as many times as you like until 12 pm (noon) GMT on 6 January 2022.

To access your film once you’ve rented, go to the productions page and log in with Sadler’s Wells account details you used to make your purchase. Once you log in, the film will appear in your library on Digital Stage.

Are captions and audio descriptions available for The Little Match Girl?

Yes. When the film starts, you can turn on the captions on within the video player settings. You can do this by clicking on the button labelled ‘CC’ at the bottom right of the player window. These captions have been created in English. As with the intention of the production, singing and speech in Italian and Neapolitan is transcribed, not translated.
For audio description in English, you will need to rent ‘Audio Described The Little Match Girl (English)’. The audio description will load automatically as part of the film.

How much does it cost to rent The Little Match Girl?

Rentals are available for between £5 and £25; you can select the price point that feels right for you during this festive season. To help you decide, we’ve indicated a recommended price and any amount you pay over that enables Sadler’s Wells to continue to make and share dance.

What confirmation will I receive once I rented the film?

Once you have rented, you will be able to access your film from the productions page. Via email you will also receive two emails: one is a receipt of purchase and the other is an email with helpful links and reminders on how to access your film. Please note, these emails may take up to ten minutes after your purchase to arrive in your inbox, but your film will be available to play immediately after your purchase.

If I rent the film towards the end of the rental period (for example on 4 January 2022), how long do I have access?

The earlier you rent, the longer your access period. Each rental, no matter when you purchase it, gives you access to play the film as many times as you like until Thursday 6 January 2022 at 12 pm (noon) GMT. Therefore, if you purchase on the final day, you will still have access for at least 48 hours.

I am logged in on Sadler’s Wells website, why am I asked to log in again to rent or access my film?

Due to technical limitations, we don’t currently have a single login experience between your account on the Sadler’s Wells website and Digital Stage. We are working on this, but in the meantime, you will need to login again when you want to rent or access films you have paid for on Digital Stage.

Which devices will I be able to play the film on?

You will be able to play the film on your desktop computer, laptop, tablet or phone. You might also be able to play it on your TV using an HDMI table or by casting it to myTV.

Further details on how to play the film