Sadler’s Wells aims to maintain the highest standards in all aspects of its work. Feedback and comments are greatly appreciated and crucial to us achieving this.
Before, during and after your visit, our Front of House teams will do their utmost to ensure you have the best experience possible. Our staff are more than happy to assist should you have any concerns or queries.
Customers wishing to offer written feedback are asked to address their email or letter to either of the below:
Visitor Experience Department
We consider all comments and feedback very carefully, logging each message and reporting issues to the relevant departments. We will make investigations where appropriate and respond as soon as we can.